Airtel offers several ways for customers to get help with mobile and other services. Customers can call 121 for enquiries and service requests or use 198 to report complaints. The USSD service provides another way to access customer-care options directly from an Airtel phone. Customers can also use the Airtel app to find support for mobile, broadband and DTH services. Each method follows a different process, allowing users to choose how they want to raise a query or seek assistance.
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